To pass the identity verification review, you need to submit the following documents:

Documents for Identity Verification

Please prepare one of the following documents:

1. National ID card (e.g., My Number Card)
2. Valid passport
3. Driver’s license
4. Driving history certificate
5. Special permanent resident certificate
6. Welfare certificate (with photo)
7. Alien registration certificate

⚠️ Notes on Submitting Identity Verification Documents

• The document must be valid at the time of submission.
• Your name and date of birth must be clearly visible.
• The name and date of birth on the submitted document must match your registered information.
• The ID must clearly display your face.

Documents for Address Verification

Please prepare one of the following documents:

1. Utility bill
2. Mobile phone bill
3. Credit card statement
4. Resident certificate

⚠️Notes on Submitting Address Verification Documents

• The document must be issued within the last 3 months.
• Your name and address must be clearly visible.
• The name and address on the submitted document must match your registered information.
• The document must clearly display your face.

ID Selfie Photo

We request that you submit a selfie photo for identity verification. An ID selfie photo is an image where you hold your ID (e.g., driver’s license) and capture both your face and the ID in the same frame.

⚠️ Points to Note During Shooting

1. Shoot in a well-lit area.
2. Be cautious of reflections from the ID or glasses.
3. Ensure the text and official seal on the ID are clearly visible.
   *Placing the ID close to your face can help with focusing.
4. Check that no text or details are obscured by your fingers or other objects.

⚠️ Points to Note During Submission

1. Since images can become unclear easily, please send them without resizing.
2. Do not edit the images (except for sensitive information).
3. Submit attachments in “png” or “jpg” format.

You can check the required documents and current verification status anytime on the FIXIO My Page.