If you have made a deposit directly without submitting a deposit request, you can handle it using the following steps.

1. Make a Deposit Request

 – You can still make a deposit request even after making a deposit. Please submit the deposit request from My Page.
 – The deposit request amount should match the actual amount deposited via bank transfer.

2. Reflecting the Deposit Amount in Your Wallet

After completing the deposit request, please contact customer support. The actual amount you deposited will be reflected in your account.

Following these steps will ensure that your deposit is processed correctly. Thank you for your cooperation.