FIXIO Support

Frequently Asked Questions

Welcome to FIXIO Support

Here we have compiled frequently asked questions and their answers from our customers. They are organized by category, so please click to view.

Where can I find the reports? - cTrader

How to Transfer Funds to a Sub-account

Can I Open an MT5 Account, and Is the Account Opening Bonus Applicable to MT5 Accounts?

What Is a Stop Loss Order?

Information Regarding Deposit and Withdrawal Limits

Important Information Regarding the Use of Over-the-Counter (OTC) Trading Accounts

The Mechanism of Self-affiliate Rewards

Frequently Asked Questions

How to Transfer Funds to a Sub-account

Can I Open an MT5 Account, and Is the Account Opening Bonus Applicable to MT5 Accounts?

What Is a Stop Loss Order?

Information Regarding Deposit and Withdrawal Limits

Important Information Regarding the Use of Over-the-Counter (OTC) Trading Accounts

The Mechanism of Self-affiliate Rewards

Search

About Trading Accounts

How to Transfer Funds to a Sub-account

Can I Open an MT5 Account, and Is the Account Opening Bonus Applicable to MT5 Accounts?

Important Information Regarding the Use of Over-the-Counter (OTC) Trading Accounts

FIXIO Securities FX/CFD Trading Accounts – FAQ

Important Notes on Account Opening

The method to check your trading account number

About Trading and Execution

Is the bank managing customers’ funds publicly available?

Does FIXIO have liability insurance for financial institutions?

Can I check the number of traders providing private trading strategies?

Is there a holding period limit for positions?

What are the Differences Between Market Orders, Limit Orders, and Stop Orders? A Guide to FX Order Types

Explanation of cTrader Order Types

About Deposits and Withdrawals

Information Regarding Deposit and Withdrawal Limits

How to Request a Withdrawal in USDT

What should I do if I have a balance in my account but have not reached the minimum funding amount?

When can I withdraw funds?

How can I deposit funds into my trading account?

How to Deposit Funds to a Website / Merchant Using STICPAY Deposit Method

Company Overview

When does the demo account become inactive?

The Main Liquidity Providers that FIXIO Securities is partnered with is?

Please tell me the name of FIXIO’s operating company and representative.

Which Regulatory Authorities Oversee Financial Licenses?

Where Is Your Office Located?

What Are the Benefits of Trading with FIXIO?

Terms and Conditions of the New Account Opening Bonus (Usage and Precautions)

How to Apply for a Deposit Bonus

How to Use a Deposit Bonus

Is It Possible to Combine the New Account Opening Bonus with the Deposit Bonus?

Where Will the Deposit Bonus Be Reflected?

Why is my withdrawal being denied even though I have met the bonus withdrawal requirements?

About the IB Program

The Mechanism of Self-affiliate Rewards

Procedure for Checking Funds in Downline Wallets and Trading Accounts

Handling of Multiple Partner Account Openings

Is there a way to earn High Watermark (HW) rewards even if discretionary trading is not possible?

How can I track which link a user came from to make a purchase?

What does the item labeled “Yesterday’s Rebate” mean?

Instant account opening & funding

Trade within minutes!

Payment Method

Media Center

Balmoral Development # 4, Sanford Drive, Nassau, Bahamas

https://direct.lc.chat/14779239/

[email protected]

Instruments

Managing Your Funds

Trading Accounts

Partnership

Education

Trading Tool

Market News

About Us

Media Center

Support

Downloads

Balmoral Development # 4, Sanford Drive, Nassau, Bahamas

https://direct.lc.chat/14779239/

[email protected]

Instruments

Managing Your Funds

Trading Accounts

Partnership

Education

Trading Tool

Market News

About Us

Media Center

Support

Download

RISK WARNING: Legal: Prex Market Limited and has its operating offices at Balmoral Development #4, Second Floor, Unit-C, Sanford Drive, P.O. Box SP-63191, The Bahamas. Risk warning: Trading foreign exchange on margin carries a high level of risk and may not be suitable for some investors. Customers should carefully consider their investment objectives, level of experience and risk appetite before deciding to trade foreign exchange. Customers should not invest funds they cannot afford to lose, as they may lose part or all of their investment. Customers are advised to be aware of all the risks associated with foreign exchange trading and to seek advice from an independent financial adviser if necessary Geographical Restrictions: We do not provide services to residents of the USA, China, Canada, UK, EU countries, Singapore, Bahamas, Sudan, Syria and North Korea.